Privacy Policy

First and foremost, we highly value your privacy! 2Image (hereinafter referred to as "we") is committed to protecting the privacy of our users ("users" or "you"). This Privacy Policy ("Policy") is intended to explain how we collect, store, use, manage, and protect your user information (including personal information) when you use our services.

Using our services implies your agreement to this policy, and you consent to the collection, processing, disclosure, and sharing of your user information (including your personal information) in accordance with the terms set forth in this policy. If you do not agree to this policy or any terms of future revisions, please refrain from using our services.

If you have any questions about this policy or any privacy-related issues, please contact us at layalive@outlook.com.

1. How We Collect and Use Your Information

(1) What Information We Collect

In order to provide you with our services, we collect your personal information within the legal limits and only when you use certain features or services, as specified in this policy. If you do not provide this information, we may not be able to offer our products or services to you.

Information Provided by You

(2) How We Use the Information

The purpose of collecting user information and personal information is to provide you with our products and services and ensure compliance with applicable laws. Based on the "What Information We Collect" section, we use your user information and personal information for the following purposes:

  1. Product Services: Provide, process, maintain, improve, and develop the services we offer, including customer support.
  2. Statistical Analysis: Analyze and develop statistical information related to the use of our products and services to better improve them.
  3. Enhance User Experience: Analyze data on how users use our products and services, particularly for optional features like user experience plans, to improve user experience.
  4. Collect User Feedback: Use personal information provided by you to track feedback and retain records for service improvement.
  5. Other: Store and maintain information related to you for our business operations or to fulfill legal obligations.

2. Information Sharing and Disclosure

We will not sell any personal information to third parties.

3. Information Security Measures

We employ reasonable measures to prevent information loss, improper use, unauthorized access, or disclosure. For example, in some services, we use encryption technology (such as SSL) to protect your personal information. However, despite our best efforts to enhance security measures, it is not possible to guarantee information security one hundred percent. Please understand that the systems and communication networks you use to access our services may encounter issues beyond our control in the internet industry.

4. Data Retention and Deletion

Subject to legal requirements, we will retain your information according to the time frame specified in the "How We Use the Information" section. If you wish to revoke consent for the collection, use, or disclosure of your personal information, or if you want us to delete your personal information, you can do so through the app's account deletion function or by sending an email to layalive@outlook.com. We will reasonably process your request upon receiving your email and, based on your request, will no longer collect, use, or disclose your personal information. Please note that revoking consent or deleting your personal information may affect your use of certain services.

5. Policy Updates

Our privacy policy may change. Without your explicit consent, we will not diminish your rights under this Privacy Policy. Any changes to this policy will be posted on this page. For significant changes, we will also provide more prominent notice, including, for certain services, explaining specific changes to the privacy policy through software updates.

6. How to Contact Us

If you have any questions, opinions, or suggestions, please contact us by sending an email to layalive@outlook.com.